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off-topic • Re: Do Printers Deliberately Ruin Print Quality After You Reset The Toner Count?

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I'm sure it's all a scam to sell more toner.
This is not as bad as the Canon Pixma multifunction printer/scanner that became e-waste because of a supposedly saturated sponge. Yes, the design involved a sponge sitting below where the print head would park itself, and one day an error code came up that, when translated using the documentation, indicated that the sponge was "full". Taking the unit apart confirmed that there was indeed a tiny sponge, along with quite a bit of ink splashed around: the printer's own attempt at being either Jackson Pollock or Maude Lebowski, I guess.

Resetting this error condition apparently required the involvement of an official Canon servicing operation, although one can bypass it every time the printer is switched on using some kind of death-grip button combination. You can imagine that Canon do not really offer support for out-of-warranty printers, and if such servicing operations still exist, they are likely to take good money for replacing the sponge (regardless of its saturation level) and resetting whichever counter is involved in triggering the error.

I did leave a couple of feedback messages on Canon's Web site berating them for their contempt for the planet, but I'm sure they were too busy making money to care. Karma did intervene during the pandemic, however, when they couldn't source their DRM chips and had to tell everyone how to get their printers to recognise their own ink cartridges, these being rejected by the printers as third-party imitations.

Statistics: Posted by paulb — Fri Jan 12, 2024 11:33 pm



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